[ Show Open vs Done statistics in YouTrack with custom Workflow States ]

I'm experimenting with YouTrack 6.5 and I want to output bi-directional Reported vs. Resolved diagram like in Youtrack Help Pages.

When I try to plot the diagram I can see reported tickets but completed tickets are missing.

As far as I understand, tickets states should have particular values like New, Resolved, or Reopen. But what if tickets have other possible values: (Open, Done) instead of (New and Resolved) in our working process?

Is there a way to map these states?

Answer 1

Please check that State values that are supposed to be resolved (Done and others) are marked as Resolved (Project -> target project -> Edit -> Fields -> State -> Done, check Resolved option).